Director of People Business Partner, Africa at Chipper Cash

The Team

• Our People Team is special, they lead with empathy and care and want our Chipper Employees to have the best experience, career development opportunities, be positively challenged and have fun whilst working in a company that truly makes a difference in the world. 
• Technology is our tool, Empathy is our lens, being part of an incredible journey, Chipper is more than a job!
• We are looking for a Global People Business Partner Director  to support our fast growing African Region, the Strategy and Partnerships Team and our Operations Team 
• This role sits on the People Leadership Team and will act as a voice and coach for our African Senior Leaders and our Operations Team. This person will be  responsible for aligning best people practices with the business needs and being a true People Partner. 
• Focus in this role will vary but likely activity will include conceiving, shaping and driving the delivery of the Operations and the Strategy & Partnerships Function, their  people strategy, change and operations agendas to help develop the right culture, operating model, leadership strength, size, shape, capacity and technical capability.

What You Will Be Doing

• Execute a seamless end to end People experience across your stakeholder groups.
• Create and deliver a People framework and strategy that is tailored to the function and is fit for purpose, ensuring alignment between the broader People and your clients strategy and agenda.
• Collaborate closely with the People Ops Team and soon the newly established  Reward team on pay and benefits for your clients including pay levels and incentive structures.
• Provide consulting and coaching to senior leadership on all People related matters to support your clients business’s vision, mission, and overall objectives
• Support, challenge and contribute to organisational design discussions via proposing alternatives and providing organisational context to guide effective and strategic decision making and outcomes.
• Advance Inclusion, Equity, Diversity and Wellness  efforts for the LRC business 
• Partner with the newly created L&D  Lead to develop manager and team training focused on development, culture and career progression
• Partner with the Recruiting team leaders on headcount planning, identifying essential roles and succession planning.
• Implement, facilitate and support change management processes relating to ‘People’ initiatives.
• Promote best practices to foster collaboration across the departments, strengthen work relationships, build morale, and increase productivity and retention.
• Ensure legal compliance is continually being met and drive resolution for complex employee issues.

What You Should Ideally Have

• 8+ years’ experience in HR, at least 4 of which in a People  business partner capacity in a high paced environment, ideally in a global  Tech, banking or fintech industry.
• A proven track record in developing a People Operations agenda.
• A thought partner who can demonstrate balance in emotional intelligence and pragmatic judgement.
• Ability to assess the business landscape, diagnose focus and improvement areas and provide strategic and practical solutions.
• Accustomed to fast-growing, rapidly changing environments, bringing agility to a dynamic, complex, international and creative organisation.
• Exceptional conflict management, negotiation and influencing skills
• Laser focused, with excellent attention to detail.
• Strong communication, interpersonal and facilitation skills, with the ability to adapt communication style to suit varied audiences.
• Ability to build and nurture relationships across all levels of the organisation globally.
• A driver of change who is relentless in your focus to deliver on our employee value proposition.