Direct Sales Agent (DSA) at Lagos Building Investment Company PLC (LBIC)

Job Brief

• The job owner will introduce the company products to potential customers and close sales.
• He/she will manage the collection of accrued revenue and outstanding debts from clients, customers, government agencies and tax collectors.
• He/she will responsible for informing customers of their overdue bills and attempting to collect payment to mitigate company losses.
• The Direct Sales Agents (DSA’s) responsibilities also include researching competing products, identifying opportunities to increase sales, and assisting in the development and execution of sales.

Responsibilities

• Assist in identifying viable marketing strategies
• Collect and remit revenue from designated points
• Complete account opening/revenue collection forms and submit them for processing
• Complete regular sales reports specifying the number of sales made
• Contact leads and sets up appointments to present company products
• Create mortgage and sell PPP projects
• Demonstrate product features to customers and deposit Mobilization
• Maintain customer payment records and reconcile daily collections
• Meet or exceed weekly, monthly, and yearly sales target
• Reactivation of dormant accounts
• Relationship management
• Resolve customer queries, guide them, provide relevant information and escalate when need be.
• Track transactions on balance sheets and report any discrepancies.

Requirements

• OND / HND / BSc in Accounting, Business Management, or a similar field with a minimum of 2:2 or lower credit.
• 0-2 years experience
• Basic PC knowledge
• Customer satisfaction-oriented
• Excellent negotiating skill
• Familiarities with electronic equipment, like cash registers and POS
• Good analytical skill
• Good written and verbal communication skills
• Knowledge of office and accounting software
• Knowledge of payment plans and accounting procedures.
• Patience and resilience
• Strong time management skills.