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  • Posted: Feb 23, 2021
    Deadline: Mar 3, 2021
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    People Performance Improvement Solutions Limited (PPIS Consulting) is an indigenous company registered by the Corporate Affairs Commission. Our clients range from startups to small businesses, large corporations and individuals that wish to enter the Nigerian market. Our role as consultants is to provide support to our clients on strategy development, ta...
    Read more about this company

     

    Customer Service/Sales Officer

    Purpose of The Job:To interface with the Customers at the Point of Sale and through the Website/Social Media.

    Duties and Responsibilities:

    • Help ensure a good customer experience through quality service
    • Sell the Company’s products
    • Recommend the Company’s products to Customers
    • Collect money from Customers
    • Serve as a Community Engagement Officer for Company’s  Social Media platforms
    • Handle structured communications with customers.
    • Handle product communications/promo to customer
    • Coordinate delivery of products to customers
    • Candidate:Must be a type and outgoing type A personality with temperament and experience to be a good Team member. Must be able to multi-task, work under pressure and influence Team to achieve result and take responsibility.
    • Essential: Good understanding of spoken and written English. Understanding of Computers/Social media selling and Customer service essential.
    • Desirable: Understanding of the health/fitness/wellness industry. Background in Nutrition, biological sciences….

    Work Skills:

    • Essential: Impeccable spoken and written English. Good communications skills, Customer Service Skill, and ability to use the Computer (Excel/Word, PowerPoint) important. So also, is Social Media marketing- Google marketplace, Instagram, Facebook….
    • Desirable: Development of meal plans, Veggies/fruits and their nutrition….

    General Skills / Attributes:

    • Essential:Good communication skills, writing skills, ability to delegate, ability to motivate, ability to convince Customers….
    • Desirable: Ability to make salads/Smoothies….

    Experience:

    • Essential: Working experience in a target-driven, good customer service environment
    • Desirable:Work experience in Hospitality industry (Wellness/health foods/service industry). Marketing/Sales Experience in a service industry

    Qualifications / Education:

    • Essential: A minimum of a first Degree in Communications, Arts or  
    • Desirable: A degree in Human Nutrition, Dietetics, Nursing, Counselling….

    Method of Application

    Applicants should send Cvs to info@ppisconsulting.com using the job title as subject of the mail

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