Customer Service/Sales Officer at People Performance Improvement Solutions Limited (PPIS Consulting)

Purpose of The Job:To interface with the Customers at the Point of Sale and through the Website/Social Media.

Duties and Responsibilities:

• Help ensure a good customer experience through quality service
• Sell the Company’s products
• Recommend the Company’s products to Customers
• Collect money from Customers
• Serve as a Community Engagement Officer for Company’s  Social Media platforms
• Handle structured communications with customers.
• Handle product communications/promo to customer
• Coordinate delivery of products to customers
• Candidate:Must be a type and outgoing type A personality with temperament and experience to be a good Team member. Must be able to multi-task, work under pressure and influence Team to achieve result and take responsibility.
• Essential: Good understanding of spoken and written English. Understanding of Computers/Social media selling and Customer service essential.
• Desirable: Understanding of the health/fitness/wellness industry. Background in Nutrition, biological sciences….

Work Skills:

• Essential: Impeccable spoken and written English. Good communications skills, Customer Service Skill, and ability to use the Computer (Excel/Word, PowerPoint) important. So also, is Social Media marketing- Google marketplace, Instagram, Facebook….
• Desirable: Development of meal plans, Veggies/fruits and their nutrition….

General Skills / Attributes:

• Essential:Good communication skills, writing skills, ability to delegate, ability to motivate, ability to convince Customers….
• Desirable: Ability to make salads/Smoothies….

Experience:

• Essential: Working experience in a target-driven, good customer service environment
• Desirable:Work experience in Hospitality industry (Wellness/health foods/service industry). Marketing/Sales Experience in a service industry

Qualifications / Education:

• Essential: A minimum of a first Degree in Communications, Arts or  
• Desirable: A degree in Human Nutrition, Dietetics, Nursing, Counselling….