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  • Posted: Nov 16, 2021
    Deadline: Nov 30, 2021
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  • Convvy Estate Nigeria Limited is a leading multi-disciplinary property services company, privately held and incorporated in Nigeria.
    Read more about this company

     

    Customer Service Representatives/Front Desk Officer

     Responsibilities & Duties:

    • Maintaining a positive, empathetic and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries (Phone, Mails, Social Feeds).
    • Communicating with customers through various channels (Social Feeds inclusive).
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Ensure customer satisfaction and provide professional customer support.
    • Multi-Tasking Office Itineraries

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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