Customer Service Representative (Team Member) at Filmhouse Cinemas Limited

Job Description
Essential Duties and Key Responsibilities include the following and other duties as may be assigned:

• Selling box office tickets, responding to queries reservations and sales.
• Monitoring and maintaining cash flow, ensuring that there are no shortages.
• Ensuring that guests are well guided to entrance and exit into the cinema.
• Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
• Participating in briefings and other meetings as requested by the cinema manager.
• Attend and participate in training sessions as required by managers and HR.
• Contribute to increasing concession revenues.
• Responsible in the arrangement and cleaning of designated areas.

Qualifications

• The right candidate must have a minimum of OND from a recognized institution.
• Excellent customer skill.
• Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.

Job knowledge:

• Customer Relation Skills
• Negotiation & Networking Skills
• Personal Credibility
• Planning and Organizational Skills
• Communication Skills
• Analytical skills.