Customer Service Officer (Dry-Cleaning Company) at Don Quester Consulting

Location: Lekki, Lagos

Job Specification

• Establish, develop and maintain positive business and customer relationships
• Ability to welcome customers warmly in person or via telephone and ascertain problem or reason for calling and also reach out to customers and verify account information
• Ability to tag clothes with the customer’s name and order number and come up with ways to improve service
• Ability to receive and diligently check garments thoroughly for defects before delivery
• Ability to sell products and services and assist with
• Ability to gather customer information, take payment information and other pertinent information and reconcile accounts at the close of business.
• Other assigned duties.

Requirements

• A minimum of OND with at least 1 year experience in similar position.
• Ability to utilize computer technology is Important. Should reside on around Lekki -Ajah axis.