Customer Helpdesk Support - Golden Sugar at Flour Mills of Nigeria Plc

THE JOB

• Be responsible for communicating customer order updates and their account status to them.
• Liaise with Finance, Production and Logistics on relevant information regarding customer’s products payments, for a firm order confirmation and prompt delivery.
• Ensure efficient service delivery of the right quantity of goods, in good condition and promptly for customer’s satisfaction.
• Confirm all order payments prior to delivery, as stated in the Company policy.
• Update customers on any new product development, and other relevant information that can promote product purchase and sales.
• Provide technical support to customers and prompt response to all enquiries.

THE PERSON MUST

• Be a good team player
• Take initiative and be proactive in problem solving
• Have excellent communication and interpersonal skills
• Be Fluent in Hausa language

QUALIFICATION

• ND in Marketing, Sales or any Social Science

EXPERIENCE

• Minimum of 2 years Cognate experience