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  • Posted: Jul 29, 2021
    Deadline: Aug 20, 2021
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  • The Olive Multi-Specialist Hospital in collaboration with the Platinum Hospital India was established to improve access to advanced medical and surgical interventions. We provide a range services from surgical solutions to internal medicine solutions. Olive Multispecialist hospital also has a customized helipad, which offers a unique field to hospital heli...
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    Customer Care Officer

    Responsibilities

    • Welcomes customers warmly as they enter the hospital
    • Responds to inquiries from patients/customers
    • Provides necessary information concerning the hospital’s services
    • Maintains information of customers and visitors
    • Assists and directs patients and visitors to the appropriate places
    • Identifies needs of our customers and promptly attend to them
    • Handles customers’ complaints and follow up to ensure speedy resolution
    • Answers incoming calls and responds to queries over the phones and through emails

    Requirements

    • HND / B.Sc. in any Social Science disciplines
    • Minimum of 2 years’ experience as a Customer Care Officer in a hospital or related field
    • Excellent customer service skills
    • Excellent verbal and written communication skills
    • Analytical Problem solving kills
    • High level of attention to details
    • Active listening and comprehension skills.

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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