Corps Member (Customer Care) at Gatatransport Limited

Job Description

• We are currently accepting Corps members and Interns who are enthusiastic about Customer Service to join our Customer Care unit and assist in achieving utmost customer satisfaction.
• In this role, you will interact with our clients by phone, email, and face-to-face with a friendly yet professional demeanour with the goal of ensuring sales.

Requirements

• Degree in Mass Communications, English, Linguistics, Business Administration, Marketing and Sales or any other related field
• Exceptional communication skills, both written and verbal
• Content creation
• Outstanding phone and email etiquette
• Proficient in Microsoft Office
• Willingness to learn
• Innovative thinker with a positive attitude
• Able to remain calm and professional, even with challenging clients
• Keen attention to detail and excellent memory, making clients feel known
• Ability to learn about our changing product line and articulate specifications readily
• Persuasive, persistent with the ability to drive Sales
• Team-player mentality
• Able to thrive in a fast-paced, high-volume work environment.