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  • Posted: Oct 15, 2021
    Deadline: Not specified
  • UBA’s has more than 65 years of providing uninterrupted banking operations dating back to 1948 when the British and French Bank Limited ("BFB”) commenced business in Nigeria. BFB was a subsidiary of Banque Nationale de Crédit (BNCI), Paris, which transformed its London branch into a separate subsidiary called the British and French B...
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    Consumer Collections MIS Personnel

    Job Objective(s)

    • The primary responsibility is using MIS skill in driving collection and recovery performance, daily activities through the various report generated and quality of our consumer loan portfolio.


    • Monthly Consumer & SME Portfolio reports to Executive Management & BCC for UBA Nigeria & RoA.
    • Product and Subsidiary limit monitoring to prevent portfolios from exceeding approved global limits and advice Product Teams on the need to obtain approval for limit increments where applicable.
    • Weekly report on the performance of digital loans for the ED, Risk Management and GH, consumer banking.
    • Portfolio performance and Recovery reporting to the Head Consumer Credit and Regional Collection Heads for monitoring against set targets.
    • Post-disbursement of target loans via MIS to ensure they are in compliance with policy guidelines and accurate fees (Insurance, Management Fees etc.) are adequately taken.
    • Counter-party Performance Reports to the Product Management Team Review and recommend from time to time the delisting and relisting of organisations based on NPL ratios.
    • Recovery of overdue obligations on qualifying loans via GSI trigger (Nigeria).
    • Address Consumer and SME customer queries.
    • Monitor all collection and recovery triggers for consumer and SME portfolio management both preventive and resolution.
    • Organize the weekly and Monthly consumer credit collection and recovery portfolio performance review.

    Educational Qualifications

    • Bachelor's Degree in any related field.
    • Masters and / or other professional qualification will be an added advantage.
    • Professional Qualifications would be an added benefit.


    • Minimum of 3+ years in Risk Management.
    • Basic knowledge of IFRS 9 and Prudential Guidelines.
    • Must have hands on experience in managing large data sets.
    • Capable of resolving escalated issues arising from operations and requiring coordination with other departments

    The ideal candidates must be conversant with the following:

    • Complex financing methods
    • Financial statement analysis
    • Credit risk management
    • Knowledge of banking operations
    • Understanding of CBN money policies and guidelines
    • Credit analysis
    • Knowledge of relevant legal requirements
    • Knowledge of insurance claim process

    Desired Skills:

    • Intermediate to advanced knowledge of Microsoft Excel, Power BI/Tableau.
    • Knowledge of SQL is an added advantage.
    • Knowledge of R and other statistical software is an added advantage.
    • Knowledge of credit scoring techniques is nice to have.
    • Excellent interpersonal, and negotiation skills.
    • A good understanding of risk, credit policies and procedures.
    • Excellent communication, planning, conflict resolution, organization, problem solving and analytical skills.
    • Customer account analysis skill.
    • Root Cause analysis and providing the right resolution plan for delinquent account.

    Method of Application

    Interested and qualified? Go to United Bank for Africa (UBA) on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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