Collection Specialist at CashXpress Nigeria Limited

Salary: ₦150,000 Net Monthly

Transport Allowance: 2,000 Per day( outside salary)

Performance Bonus: Up to ₦600,000 Monthly 

• Contact customers via calls, SMS, WhatsApp, and email regarding due and overdue payments.
• Follow up consistently with customers to secure payment commitments and recover outstanding debts.
• Engage customers professionally and negotiate suitable repayment plans.
• Review loan information, payment history, and account records to determine appropriate collection strategies.
• Negotiate settlements, restructuring options, and repayment arrangements within approved guidelines.
• Maintain accurate records of customer interactions, payment commitments, payments, and account status.
• Address customer concerns professionally and provide appropriate repayment solutions.
• Meet and consistently achieve assigned collection and recovery targets.
• Identify and escalate unresolved, delinquent, or high-risk accounts appropriately.