Cashier (Canteen Services) at Lily Hospitals Limited

Job Summary

• The Cashier will serve as the primary point of contact for customers making purchases within the canteen. The role involves receiving payments, operating cash registers and POS systems, issuing receipts, balancing daily sales records, and providing courteous assistance to customers.
• The ideal candidate must demonstrate integrity, professionalism, and the ability to work efficiently under minimal supervision.

Key Responsibilities
The successful candidate will be responsible for:

• Receiving and processing cash, POS, transfer, and other approved payments from customers.
• Accurately recording all sales transactions and issuing receipts where necessary.
• Operating cash registers, POS terminals, and other payment processing equipment.
• Balancing cash drawers and reconciling daily sales at the end of each shift.
• Maintaining accurate records of transactions and preparing daily sales reports.
• Assisting customers with inquiries regarding menu items, pricing, and payment procedures.
• Ensuring all transactions are processed in accordance with company policies and procedures.
• Reporting discrepancies, shortages, or suspicious transactions to management immediately.
• Maintaining cleanliness and organization of the cashier's workstation.
• Working closely with kitchen and service staff to ensure smooth customer service operations.
• Supporting inventory and stock monitoring activities when required.
• Ensuring confidentiality and security of cash and financial information.
• Performing any other duties assigned by management to support canteen operations.

Requirements and Qualifications
Applicants must meet the following criteria:

Educational Qualification:

• Minimum qualification: Ordinary National Diploma (OND) only with 1-3 years experience.
• Applicants with qualifications below OND or above OND are not eligible for this position.

Experience:

• Previous experience as a cashier, sales attendant, or customer service representative is an added advantage but not mandatory.
• Fresh OND graduates with the required skills are encouraged to apply.

Skills and Competencies
The ideal candidate should possess:

• Good numerical and analytical skills.
• Ability to perform calculations accurately and quickly.
• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Excellent customer service orientation.
• Basic knowledge of Microsoft Office applications.
• Ability to operate POS machines and cash registers.
• High level of integrity, honesty, and accountability.
• Ability to work under pressure and manage multiple tasks effectively.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.

Personal Attributes:
Candidates should be:

• Honest and trustworthy.
• Punctual and dependable.
• Neat and professional in appearance.
• Friendly and approachable.
• Courteous and respectful to customers and colleagues.
• Willing to learn and adapt to workplace procedures.
• Able to maintain professionalism in a busy work environment.

Working Conditions:

• The role requires standing for extended periods during working hours.
• The successful candidate may be required to work weekends, public holidays, or shift schedules as determined by management.
• The work environment is fast-paced and customer-focused.

What We Offer

• Competitive salary package.
• Supportive and professional work environment.
• Opportunity for career growth and development.
• Practical experience in customer service and financial transaction management.
• Performance-based recognition and rewards where applicable.