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  • Posted: Jun 11, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    At SHQ Legal, we focus on innovation and efficiency in delivering first-rate legal services. With the mission to move our clients' interest forward by designing customised solutions, We aim to become Africa's leading provider of creative business solutions.
    Read more about this company


    Business Operations Officer

    Role Description

    • This is a full-time role for the management of the general operations of the business.
    • The associate will be responsible for overseeing the foundational team including core operations and administration that support: client management, trading operations, settlement and obligations management and recording keeping function of the business.

    Summary of Key Responsibilities

    Operational Management

    • Daily Operations Oversight: Ensuring smooth daily operations, including transaction processing, settlement, and safekeeping of assets.
    • Risk Management: Implementing risk management policies and procedures to mitigate operational, credit, and market risks.
    • Compliance: Ensuring compliance with regulatory requirements and industry standards, and liaising with regulatory bodies.
    • Technology Management: Overseeing the use and maintenance of technology and systems that support custodial functions.

    Client Relations

    • Client Management: Building and maintaining strong relationships with key clients, addressing their needs, and ensuring high levels of customer satisfaction.
    • Service Improvement: Continuously improving service delivery and operational efficiency to meet and exceed client expectations.

    Strategy & Innovation, Stakeholder Reporting 

    • Market Analysis: Conducting market research and analysis to identify new opportunities and potential threats.
    • Product Development: Leading the development of new products and services to meet client needs and stay ahead of industry trends.
    • Business Reporting: Reporting to the business promoter on operational performance, strategic initiatives, and other key issues.
    • Process Improvement: Identifying areas for process improvement and implementing best practices to enhance efficiency and effectiveness.
    • Technology Integration: Evaluating and integrating new technologies to improve service delivery and operational capabilities.


    • Knowledge of capital market operations
    • Excellent written and verbal communication skills
    • Attention to detail.
    • Ability to work as part of a team and effectively lead a small team. 
    • Operational experience in financial services firms like stockbroking, fund/asset management or asset custodian companies with Operations (Back-Office experience is preferred)
    • 6-8 years’ experience in a similar role
    • 3 years Leadership experience 
    • Bachelor’s degree in Accounting, Finance, Economics or other related Disciplines/Courses.


    • A Tertiary-level degree - Bachelor of Science or an HND Degree.
    • Professional certification ICAN, ACCA, CIS or CIIA is an added advantage

    Method of Application

    Interested candidates should send their applications to

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