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  • Posted: Jun 11, 2024
    Deadline: Not specified
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    At SHQ Legal, we focus on innovation and efficiency in delivering first-rate legal services. With the mission to move our clients' interest forward by designing customised solutions, We aim to become Africa's leading provider of creative business solutions.
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    Business Operations Officer

    Role Description

    • This is a full-time role for the management of the general operations of the business.
    • The associate will be responsible for overseeing the foundational team including core operations and administration that support: client management, trading operations, settlement and obligations management and recording keeping function of the business.

    Summary of Key Responsibilities

    Operational Management

    • Daily Operations Oversight: Ensuring smooth daily operations, including transaction processing, settlement, and safekeeping of assets.
    • Risk Management: Implementing risk management policies and procedures to mitigate operational, credit, and market risks.
    • Compliance: Ensuring compliance with regulatory requirements and industry standards, and liaising with regulatory bodies.
    • Technology Management: Overseeing the use and maintenance of technology and systems that support custodial functions.

    Client Relations

    • Client Management: Building and maintaining strong relationships with key clients, addressing their needs, and ensuring high levels of customer satisfaction.
    • Service Improvement: Continuously improving service delivery and operational efficiency to meet and exceed client expectations.

    Strategy & Innovation, Stakeholder Reporting 

    • Market Analysis: Conducting market research and analysis to identify new opportunities and potential threats.
    • Product Development: Leading the development of new products and services to meet client needs and stay ahead of industry trends.
    • Business Reporting: Reporting to the business promoter on operational performance, strategic initiatives, and other key issues.
    • Process Improvement: Identifying areas for process improvement and implementing best practices to enhance efficiency and effectiveness.
    • Technology Integration: Evaluating and integrating new technologies to improve service delivery and operational capabilities.

    Qualifications

    • Knowledge of capital market operations
    • Excellent written and verbal communication skills
    • Attention to detail.
    • Ability to work as part of a team and effectively lead a small team. 
    • Operational experience in financial services firms like stockbroking, fund/asset management or asset custodian companies with Operations (Back-Office experience is preferred)
    • 6-8 years’ experience in a similar role
    • 3 years Leadership experience 
    • Bachelor’s degree in Accounting, Finance, Economics or other related Disciplines/Courses.

    Requirements

    • A Tertiary-level degree - Bachelor of Science or an HND Degree.
    • Professional certification ICAN, ACCA, CIS or CIIA is an added advantage

    Method of Application

    Interested candidates should send their applications to careers@thestructurehq.com

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