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    • Latest Vacancies at Eric Kayser

    Posted: May 26, 2022
    Deadline: Jun 16, 2022
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  • Assistant Floor Manager

    Requirements

    • Carry out the floor opening and closing procedure according to checklist
    • Ensure quality standards in product, equipment, atmosphere and service         using records, menus and appropriate reference material
    • Monitor the implementation of standards set for products and practice to        ensure food safety
    • Orient and encourage floor staff to promote menu items pushing sales
    • Ensure good grooming, hygiene, safety and sanitation practices in floor          area
    • Look after the assets and provide necessary inventories when needed
    • Report the needs of regular maintenance and upkeep of the floor and its        equipment
    • Monitor the floor staff schedule, attendance, section rotation, duties,                 performance, training and leave participate in their coaching, appraisal and     development opportunities
    • Ensure a good and professional communication channel among floor               teams and with the head of branch through logbooks, memos, briefings           and meetings.
    • Seeking and soliciting feedback from guests and handling their complaints
    • Review the yearly plan for events and promotions with the head of branch
    • Report the floor state of operations to Head of Branch, providing advice for     possible improvement
    • Ensure OUTSTANDING customer service is rendered to guests at all times     and in a timely manner.
    • Carry out other duties that maybe assigned.

    SKILLS/ABILITIES:

    • Excellent customer service skills
    • Commercial awareness
    • Flexibility
    • Good interpersonal skills and Problem-solving skills
    • Active listening, outstanding communication and people skills with great          team spirit.
    • Ability to stay professional in a stressful work environment.
    • Available to work different hours including weekends, days, and nights.
    • Good physical abilities
    • Critical thinking and time management skills
    • Patience, Personality and Perseverance abilities
    • Strong organizational and multitasking skills, with the ability to perform well     in a fast-paced environment
    • Food safety training is a plus

    QUALIFICATION: Relevant degree or HND in business studies, management, hospitality management or hotel and catering.

    YEARS OF EXPERIENCE: Minimum of 2 years experience in a similar role obtained in a well-structured fine dining or casual dining restaurant of a reputable organization.

    Location: Victoria Island

    Method of Application

    Interested and qualified? Go to bit.ly to apply

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