Apartment Manager in the Hospitality Industry

Responsibilities

• Administering check-in and check out procedures for guests
• Supervise housekeeping and guest turnover services
• Manage inventory and order supplies as needed
• Inspecting properties pre-guest check in and post guest check out
• Providing recommendations to guests for activities, restaurants, things to do etc
• Perform routine and emergency maintenance on properties
• Resolve guest issues in a professional manner
• Act as liaison between apartment owners and management

Requirements

• Proven hospitality or guest management experience
• Ability to work independently
• Excellent customer service skills including the ability to problem solve
• Ability to multi-task, work to tight deadlines and produce high quality work under pressure. 
• Proficient organisational and planning skills.
• Excellent communication skills
• Ability to innovate and identify improvements to the service offered
• Must live on the Lekki or Victoria Island Area of Lagos