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  • Posted: May 14, 2023
    Deadline: Jun 2, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    iTEKKU is a platform that helps SMEs harness the Internet to grow their business. We provide digital tools that is changing the way SMEs transact and interact with customers online.
    Read more about this company


    Account Manager

    Key Responsibilities:

    • Will be responsible for driving Retail chains Key Merchant-Acquiring in the General Retail industry such as but not limited to; Supermarkets, Hypermarkets, Convenience stores, Retail stores, Distributors, wholesalers, Auto retailers, home furnishing retailers, Bookstores, etc.
    • The ideal candidate will be apt in building strong relationships with Top merchants in the General Retail industry.
    • Possess a very rich network of Key Account merchants in the assigned Vertical.
    • Manage a team of Key Account Managers who will acquire Key merchants within the vertical.
    • Possess contacts and relationships with Key decision makers of top players in their vertical.
    • Identify needs and requirements to promote the organization’s solution and achieve mutual satisfaction.
    • Attend industry related events to expand relationships with Key vertical merchants.
    • Partner with Major associations of various sub-sectors within the verticals for acquisition.
    • Manage and maintain Key Accounts relationships.
    • Timely resolution of merchants’ complaints Continuously build Key Accounts networks in the assigned vertical.
    • Have a good understanding of overall products and services and be able to advise others about them.


    • Bachelor’s Degree in Sales and Marketing or related fields.
    • A minimum of 5-years of experience in Merchant Business in Fintech or a Commercial Bank managing Vertical Merchants.
    • Strong communication and interpersonal skills.
    • Proven experience managing a high performing sales team.
    • Strong record of success within the key account management, ideally within the fintech industry is a plus.
    • Extremely flexible, result oriented, hardworking with a strong track record of success.
    • Self-motivated and able to work independently to meet and exceed sales targets.
    • Proven experience in Customer Service is a plus.

    Business Impact:

    • Long term strategy and overall business philosophy typically guide this role.
    • Impact is medium-term but may be involved in longer term strategic planning.
    • Develops SME pipeline and close sales for iTEKKU platforms and business.
    • Develops commercially sound solutions that influence business unit results and improve brand awareness.
    • Increased awareness of functions outside of own business area.

    Authority/Decision Making:

    • Able to engage at Board level both internally and externally to strategically position iTEKKU for maximum competitive advantage.


    • Strong (verbal and written) communication skills with an ability to build relationships.
    • In-depth understanding of business development, sales, and management.
    • Excellent customer experience
    • Solid Experience with CRM software and MS office
    • Excellent Interpersonal and problem-solving skills

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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