Merchant Acquiring Officer at ACCION Microfinance Bank

Job Responsibilities

• Manage the Accion NIP/ POS/MCash product of the bank to ensure liability generation and profitability
• Constant liaison with IT, NIBSS, Operations and all stakeholders to ensure 99.99% uptime of the Accion NIP Product
• Maintain physical custody of the bank?s POS Terminals and accessories allocated to customers
• Daily monitoring of Merchant transactions on the CTMS
• Provision of regular technical training to POS Support Officers
• Liase with payment terminal service providers (PTSPs) and other support vendors for efficient set-up and support of the bank?s POS
• Provide MCash/POS product support for both internal and external customers
• Deployment of other liability generation products available in the industry like Western Union Money Transfer Payments
• Liaise with Branches to secure new remittance and payments Mandates
• Liaising with Operations Department for the creation of users profiles
• Training and re-training of end users and Account Officers for marketing and deployment of the ePayments channels
• Provide first level support to branches
• Coordinates collection channels like Schools, Public utilities, TV and Other Collections including States & Federal Taxes (IGR/FIRS).
• Manager the web acquisition business of the bank

Qualification & Experiences

• Bachelor degree in Computer Sciences /Engineering or equivalent or specific relevant experience
• Knowledge & Experience - 5 years of experience in banking system and/or 3 year of experience as Merchant Acquiring Officer
• Good Knowledge of ATM, POS, MCash etc
• Good knowledge of information technology is very important in order to interact with different applications, especially Microsoft tools

Key Performance:

• Number of MCash and Web Merchants% of transactions on the ePayments platforms
• Fee revenue from POS/MCash and ePayments platform
• Growth on transaction value and volume
• Availability of the ePayments Platforms
• Growth in liability generation from POS/Mcash and all eCollections platforms