Front Desk/Admin Officer at The Foundation for Youth Development (FYD)

Job Duties & Responsibilities

• Deliver excellent customer service at all times which include: Receive visitors and ensure visits are properly logged.
• Receive all deliveries (including mails, packages and procurement bids) and maintain an appropriate record of all deliveries.
• Receive phone calls and keep accounts of all inquiries and direct them to the appropriate departments.
• Prepare payment memos and analysis of quotes/fuel vouchers and ensures proper record keeping.
• Participate in management of meetings including conference room bookings, communicates with participants.
• Support security arrangement of the office. Coordinate information on staff movement and its lodgment.
• Provide admin support in scheduling of vehicles/drivers for in - city assignments and petty cash expenditures.

Qualifications

• Minimum qualification of B.Sc, HND in Business Admin or Social Sciences or related fields.
• Master's Degree in relevant field of study will be an added advantage.
• At least three years relevant experience in NGOs and service organizations.
• Successful candidate must have excellent customer service skills, excellent organizational skills with proven communication skills - ability to communicate politely and professionally over the telephone and in person.
• Good IT skills and confidence/proficiency in all Microsoft packages are essential.
• Ability to work under pressure and solve problems whilst retaining a professional demeanor towards all visitors, clients and Staff.
• Pro-active approach to dealing with facilities related issues as well as client facing issues are highly essential.