Officer Corporate Communications (New Media Content/Strategy) at MTN Nigeria

Job Description

• Drive effective deployment of new media strategy in alignment with business objectives in general and reputational priorities in particular
• Identify and develop bespoke content on new media that engages savvy internet stakeholder groups and aligns with MTN corporate speak
• Monitor and track MTN on new media platforms, provide ongoing analysis and reports to the relevant business units
• Identify perception management opportunities in the new media space and escalate critical issues for speedy resolution
• Generate informative and insightful reports about MTNN activity and mention same in the social media space
• Develop reader-friendly content that communicates relevant corporate objectives and important customer information to foster articulation of the MTN point of view and engender empathy towards the MTN brand
• Work closely with consultants to track, monitor and analyse online conversations about MTN in new media space.
• Interface with Marketing, Customer Relations, Sales & Distribution, Enterprise Solutions, Corporate Services and other customer-facing/brand-building business units to drive customer education, acquisition and retention initiatives

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Experience & Training

• First Degree in any relevant discipline
• Minimum of 3 years' experience in an area of specialisation; with experience with working with others
• Experience working in a medium organization
• Experience in corporate communications
• Ability to interpret and implement Communications strategy
• Experience in deploying web communications, new media marketing activities Training:
  • Social Media/ Digital Communication.

Minimum Qualification

• BA, BEd, BEng, BSc, BTech or HND.