Programme Assistant (Livelihood & Resilience) - G5 at World Food Programme (WFP)

Requisition #: 84793
Location: Maiduguri, Borno

Organizational Context

• Under the supervision and guidance of the Head of Resilience, the Programme Assistants (Resilience) are expected to take responsibility for completion of a range of programme support activities requiring interpretation of standard guidelines/practices.
• Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to more junior colleagues.

Job Purpose

• To deliver a wide range of programme support processes and activities for a specific professional area of work, to facilitate effective service delivery.

Key Accountabilities (not all-inclusive)

• Collate information for inclusion in reports, documents and correspondence, to support the effective work of other staff.
• Respond to standard queries and provide timely and accurate guidance.
• Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources
• Manage and maintain records and databases, to ensure information is organised and readily available for staff.
• Maintain relationships with a range of individuals through provision of programme support to assist in information sharing and service delivery to staff.
• Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
• Work closely with all partners including NGOs, government institutions, communities etc. and assist in assessment, planning, design, technical material preparation, training, implementation, monitoring and evaluation and reporting of planned projects;
• As one of the main functions, spend much of your time in closely monitoring activities planning and implementation in the field and report progress periodically to the head of section for his/her information, reflections and actions;
• Others as determined by the hiring manager.

4Ps Core Organizational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional Capabilities

• Capability Name: Description of the behaviour expected for the proficiency level
• Programme Lifecycle & Food Assistance: Can facilitate implementation of food assistance programmes under guidance using basic understanding of principles and good practices of programme design, implementation and monitoring.
• Transfer Modalities (Food, Cash, Vouchers): Demonstrates ability to facilitate, under guidance, food assistance programme implementation that deploys full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.
• Knowledge of Specialized Areas: Understands basic technical concepts and data andtheir relevance to food assistance programmes.
• Emergency Programming: Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
• Strategic Policy Engagement w/Govt: Understands and applies basic principles of engagement with government counterparts at the national or local level.

Standard Minimum Qualifications

• Education: Completion of secondary school education. A first University Degree (B.Sc) in Natural Resources Management, Livestock, Agronomy, SWC, Hydrology, Water Engineering and Rural Development is desirable.
• Language: Fluency in both oral and written communication in English Language.
• Experience:  Minimum of 3-5 years experience.

Knowledge & Skills:

• Knowledge of specialised common programming methods and skills gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high quality support service.
• Ability to carry out basic data analysis and independently rectify problems requiring attention.
• Ability to monitor and report programme activities
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to maintain confidentiality.

Desired Experiences for Entry into the Role:

• Has facilitated communication with technical teams (i.e. Livelihood & resilience, VAM, protection, nutrition etc.).
• Has contributed to implementation of programmes particularly linked to livelihood & resilience building projects/ activities such as crop, livestock, natural resources, water resources, social infrastructures, income generating small businesses and skills development mainly linked to rural communities;
• Has observed or assisted with policy discussions.