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  • Posted: Jun 6, 2018
    Deadline: Not specified
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    SKLD integrated Services LLC is Nigeria’s leading provider of relief products and solutions to local and international organizations engaged in development work, emergency interventions and crisis management. SKLD was formerly operating under the name School Kits Limited, an integrated educational supplies company which was launched in 2000 in Lagos, Nigeria.
    Read more about this company

     

    Retail Store Manager

    Location  (Lekki)

    Job Description

    The job responsibilities would include but not limited:

    • Acquaint subordinates with product knowledge and software training where necessary
    • Manage/Motivate Client Service officers and support staff to meet or exceed sales targets
    • Assign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequency
    • Keep track of stock ordering through inventory management software
    • Give daily, weekly and monthly update on sales activities- items in most/ least demand, customer preference and market trends- to head of Supply Chain department
    • Attend to customer inquiries (including but not limited to school clients)
    • Deal with customer Queries, resolution of complaints and escalate when necessary
    • Maintain awareness of market trends and monitoring what competitors are doing
    • Manage petty cash expense at the outlet
    • Keep abreast of developments within the Lekki metropolis
    • Train and develop the staff working under you (leadership and personnel effectiveness)
    • Attendance Register to be kept and monitored for all reporting staff
    • Supervise and ensure the Cleanliness of the outlet

    SKILL and COMPETENCE:

    • Leadership: You must be able to lead and motivate your team
    • Communication: excellent communication and people skills is very essential
    • Customer service: Customer pays the bill. You must have a strong commitment to customers and ensure you get familiar with them on name basis as much as you can
    • Familiarization: it’s very important you and your team are very familiar with the items on display- prices, functions and value proposed for the client
    • Sales: everyone that walks into the store is a potential customer, you must be able to make a sales pitch that eventually leads to sales
    • Decision making ability: It’s very important you are fully informed about the company’s policy and retail guidelines, to enable you make decisions as it concerns the business
    • Responsibility: You must develop a sense of responsibility towards all company property- items for sale, generator, water supply, environment cleaning, refuse disposal, furniture and fitting, computers and accessories
    • Ability to work under pressure especially during the peak period and handle challenging situations
    • Personal attributes: Confident, Self-driven and Enthusiastic

    QUALIFICATION/ATTRIBUTES:

    • Minimum of HND or BSC
    • Proven working experience as a Retail Store Manager
    • Knowledge of the retail operations
    • Aptitude in decision-making and working with numbers
    • Experience in collecting and analyzing data
    • Strong leadership capabilities

    Job Type: Full-time

    Salary: ₦70,000.00 /month

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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