Registrar at Premiere Urgence Internationale (PUI)

Location: Monguno, Borno State

General Objective

• Under the direct supervision of the MHC Team Leader/ Nurse, as well as under supervision of Midwives, the Registrar prepares patients for his/her consultation and registers the patients according to PUI protocols.

Responsibilities and Tasks

• Welcome patients to the MHC.
• Inform patients about MHC function and process.
• Ensure the availability of a comfortable waiting area for them and their relatives.
• Manage situation in waiting area and ensure a good patient flow.
• Bring any patient with an obviously serious medical problem to the attention of the Nurse or Midwife.
• Identify patients and register their administrative details in available registration books and health cards.
• Keep record of daily attendance, exits (cured, admission, death or transfer).
• Work together with the other members of MHC Team where relevant.
• Report daily to the MHC Team Leader about daily/weekly admissions.
• Request timely for new registration books, health cards or forms.
• Maintain patient confidentiality.
• Maintain cleanliness of environment, equipment and materials.
• Participate in meetings and trainings when required.
• Perform other relevant duties as requested by supervisors.
• The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.
• The employee could be requested to perform other tasks as his/her Line Manager may judge necessary.

Qualifications
Mandatory requirements:

• Language skills: Basic command in English (speaking, reading & writing)
• Fluent in local languages – Kanuri, Hausa, etc. 
• Secondary School Education
• Work experience:Sufficient experience in registration or work in a Health Organisation/ Health Facility is desirable
• Work experience with other NGO’s would be an asset.

Knowledge and skills:

• Team work: shows ability to work in a team
• Communication: able to communicate clearly with respect for patients, caretakers, team members and supervisors
• Motivation: shows commitment, flexibility and is service oriented
• Stress management