Team Lead, IT Business & Budget Management at IHS Towers

Reports To: Senior Manager, IT Business Demand & Application Management

Summary

• To manage all aspects of the OSS platforms and services as provided to our internal customer (NOC). 
• This involves managing customer relationship, holding CAB discussions, vendor management and issues resolution

Responsibilities

• Responsible for Payment and Budget Management
• Budget Planning and management for all associated IT costs and spend
• Evaluation and monitoring of current and potential IT spend
• Billing, invoicing review, verification, reporting and reconciliation
• IT projects business case development and justification for approval of the IT Director
• IT process and function standardization, requirement analysis and documentation
• IT Business alignment, through business relationship management
• Champion process standardization for IT functions and continuous monitoring of IT functions and strategy roadmap
• Development of user requirement specification and aligning user requirements with technical specifications

IT Resource Planning, Portfolio and Vendor Contract Management:

• IT service portfolio management based on sound decisions on IT
• Develop frameworks for IT prioritization and resource planning
• Handle and review vendor contracts and align with IT strategic objectives
• Reporting as and when required
• Escalate issues as and when appropriate to the Senior Management

Education & Experience

• Minimum of 4 years preferably within telecoms operator environment
• Bachelor's Degree in IT or related field.

Competencies:

• Excellent management and organizing skills
• Prior experience in IT functions and IT business alignment
• Knowledge of ERPs, IT Business Analysis, and overall Application Development
• Work closely with other IT Managers to align work streams and deliverables
• Work closely with Senior Manager-IT Business Demand & Application Management to clarify and align user requirements as well as the IT Business Quality Manager to ensure technical specifications meet user requirements.
• Financial management, IT funding, IT investment cost-benefit analysis, reporting, and reconciliation
• Vendor management
• Effective written, oral and interpersonal communication skills
• Effective presentation skills.