ICT Officer at Society for Family Health (SFH)

Application Code: ICT-Abuja
Location: Abuja
Project: Subject to securing donor funding
Duration of Contract: Full time, fixed-term contract (six years)

Job Profile

• Provide support in resolution of hardware and software related challenges on laptops and desktops
• Support repair/replacement of any computer hardware that might be found defective or out of life as a result of diagnostics checks
• Provide support for preventive maintenance for all workstations and peripherals
• Liaise with SFH IT vendors to ensure adequate service delivery based on contractual agreement
• Provide support for installation, movement and configuration of all SFH systems, laptops and IT related devices for HQ and field staff
• Provide support in troubleshooting wireless and wired connections and attending to IT related challenges faced with end users or staff of the organization on daily basis
• Ensure the management and proper documentation of IT assets (laptops, projector etc.) in the store
• Raise purchase requisition and service entry form for vendor contractual payments

Qualifications/Experience

• Must possess a Degree in Computer Science; Information Technology; Informatics or a related field
• Must possess a minimum of 3 years post NYSC work experience
• Must possess experience managing database systems with multiple users and has previously provided support for analytics and dashboard development
• Must possess experience with one or more general purpose programming languages and can construct SQL queries and managing databases.
• Must possess excellent cross-cultural, interpersonal written and oral communication skills
• Must demonstrate ability to work independently and on a team in a cooperative, problem-solving capacity
• Must possess a high level of integrity and responsibility

Compensation & Benefits
The compensation package for this position is very attractive and designed to attract, motivate and retain talented candidates.