Customer Experience Officer (Graduate Trainee) at ARM Hold Co.

Locations: Aba-Abia /Abeokuta-Ogun/Calabar-Cross River/Edo/Ondo/Bayelsa

Job Summary

• Attend customer enquiries/complaints - Maintain good customer relations This role is location specific and is open to ONLY people who reside in the stated locations (Aba/Abeokuta/Calabar/Edo/Ondo/Bayelsa)

Principal Duties and Responsibilities

• Attention to all issues identified by a client using product knowledge
• Provide support to the Business Development Team within your location
• Ensure timely and factual communication with clients
• Prompt resolution of all complaints received and escalate where necessary

Education Qualification

• Minimum - B.Sc, HND
• At least 1 - 5 years experience

Other Requirements:

• Proficiency in Microsoft Office tools
• Good multitasking capabilities
• Attention to detail
• Data Analystics
• Good Interpersonal skills
• Excellent written and verbal communication skills