Welcome Assistant at ICRC - International Committee of the Red Cross

Main Responsibilities

• Assists the Welcome department in all administrative activities as requested
• Participates in organizing pick-up and accommodation (hotel, apartment, house) for staff and guests.
• Interacts with relevant authorities (ministries, consulates, etc.) regarding certificates, visas, permits, registration, etc.
• Helps organize staff travels by the most effective costs/mean and, if required, coordinates drop-off at / pick-up from airports.
• Organizes communication flow between ICRC offices, sub-delegations, delegations and/or headquarter  regarding staff travels
• Keeps all appropriate databases up to date on staff members, missions and other travel, document validity, residences and any other relevant information (airlines, telephone numbers etc )
• Organizes Welcome files, briefing programmes and tours of the delegation for new arrivals.
• Organizes the Welcome side of events/meetings/seminars, coordinating with the parties concerned.

Required Qualifications

• Diploma /HND or any other relevant certificate
• Computer proficiency
• Very good command of written and spoken English
• Excellent organizational and methodical skills
• 2 year’s experience in a similar function

Personal Attributes:

• Flexibility and Ability to work independently and with a sense of initiative
• Highly developed analytical, skill planning and organising skills
• Strong sense of responsibility and adaptability
• Availability to work overtime and outside traditional hours when needed
• Capacity to integrate the ICRC Admin procedures
• Capacity to deal with people and to develop contacts
• Willingness to learn and support others
• Capacity to carry out complex activities