Senior Account Executive at CloudStream

Role Description

• The Senior Account Executive leads or provides support to the lead of the global sales efforts across all lines of business (Sales, Consulting, Education, Maintenance) for large, multi-national, strategic customers - orchestrating all SAP parties around a single, clear, multi-year Account strategy.
• The Senior Global Account Executive will manage the customer relationship as a long-term P&L business, rather than an opportunity, delivering consistent, predictable and sustainable revenues. 

Expectations and Tasks
The Senior Account Executive (by themselves or, on more strategic/complex customer, in conjunction with Global Account Executive Experts and Global Account Directors):

• Orchestrates account strategy, incorporating Software, Services, Support/Maintenance, Partners and Channels.
• Integrates all customer-facing functions to achieve tighter, more profitable business plans, more cohesive interaction with the customer and increased customer satisfaction.
• Completes long-term technology and business strategy planning with the customer
• Innovates with marquee accounts and identifies co-innovation opportunities
• Develops long term c-level relationships, strong governance and top-to-top partnerships
• Expands SAP footprint
• Drives revenue growth in all LOBs
• Creates barriers to entry for competitors, protecting SAP’s customer base
• Drives adoption of premium support services
• Mitigates risk (customer and SAP) through adoption of PCN methodologies/programs and Account Management best practice s
• Provides leadership around Value management and Value realization
• Consults On-site on all SAP Programs and higher adoption of ROL solutions
• Provides high touch account management throughout software lifecycle.

Education and Qualification

• Bachelor equivalent: yes
• Business level English: Fluent
• Local language: Fluent, Business Level
• Job Segment: ERP, Consulting, Engineer, SAP, Cloud, Technology, Engineering.

Work Experience:

• 5+ years of business experience in Sales or Consulting with complex business software / IT solutions
• 5+ years of industry/domain expertise - ENR / Public Sector
• 5+ years of Large Account Management experience / leading account teams
• Strong knowledge of the complete SAP offering (including Service and Support)
• Experience as (an Associate) Partner at System Integrator preferred
• Experience in Business Consulting Management or Value Engineering preferred
• Several years of large Account Management required.
• Exceptional communication skills.