Human Resources Officer at Catholic Relief Services (CRS)

Department Operations

Band: C-1

Reports To:Head-Human Resources

Job Summary:

You will help coordinate and support the execution of the Country Program (CP) HR strategy and operational plans in support of high-quality programs serving the poor and vulnerable. You will provide responsive, high quality service to address HR programs, services and operations needs in all or some of the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration.

Job Responsibilities:

• Provide support to the Head of Human Resources in his/her responsibilities about the overall management of HR programs and services in the CP.
• Help coordinate and support HR processes, activities, and service delivery, to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
• Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.
• Collect and organize input on HR processes and policies andparticipate in the review and update of various systems, manuals,  guidelines, and tools.
• Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff  and partners
• Maintain record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and  development.

Typical Background, Experience & Requirements:

Education and Experience

• Bachelor’s degree in Human Resources Management or Business Administration strongly preferred or equivalent relevant experience  with completion of HR certification or courses.
• Minimum of three years’ work experience in HR, preferably with an International or local NGO and good knowledge of HR best practices  and standards.
• Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of  the local labor law.
• Experience using MS Windows and MS Office packages (Excel, Word,PowerPoint), Web Conferencing Applications, HRIS.
• Supervisory experience would be a plus.

Personal Skills

• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each   relationship.
• Strong customer service ethic and abilities
• Very good planning, coordinating, and organizing skills
• Able to maintain confidential information
• Proactive, resourceful, solutions-oriented and results-oriented
• Excellent communication and interpersonal skills

Required/Desired Foreign Language

English Language required

Travel Required
10% travel may be requirements

Key Working Relationships:
Supervisory: HR Support Assistants

Internal:  Human Resources Manager, Human Resources Assistant, Management Team,

DCR Operations, Administration Staff, Program staff, Finance staff, IT Staff,

All Staff

External: Consultants, Vendors, Partners etc.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.