Registration Assistant at United Nations High Commissioner for Refugees (UNHCR)

Vacancy Notice No: 2018/VA/018

Position number:    10028720
Grade:            G4
Contract Type:        Fixed Term Appointment (with possible renewal)
Duration of Contract:    1 year
Duty Stations:        Calabar
Supervisor:        Protection Officer
Proposed Starting:   

DUTIES AND RESPONSIBILITIES

The Registration Assistant is a member of the Registration team and is supervised by a more senior member of the team who normally reports directly to the Registration Officer. The Registration Assistant is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/He responds to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements as well as liaise with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up. The Registration Assistant may provide interpretation and/or translation services in cases for which s/he has the required language competencies

The incumbent will have the following responsibilities:

• Conduct registration interviews in accordance with local SOPs and registration standards.
• Respond to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
• Act as interpreter and translator when needed.
• Perform other related duties as required.  

ESSENTIAL MINIMUM QUALIFICATIONS:

• Completion of secondary education preferably with post-secondary training or certificate in social science, statistics, mathematics, information technology or related fields.
• Minimum 5 years of relevant job experience (3 years with post-secondary certificate/training).
• Good computer skills.
• Excellent knowledge of English and local language.

DESIRABLE QUALIFICATIONS & COMPETENCIES

• Training in basic principles of international protection.
• Experience in working with UNHCR proGres software.
• Knowledge of another relevant UN language.