Head, Business Solution Development at ARM Hold Co.

Job Summary

Manage delivery and support of IT solutions through specialized and integrated enterprise solutions and applications, to deliver on the IT Strategy, governance frameworks and overall architecture, and where required, ensuring adherence to any legislative and regulatory requirements.
Principal Duties and Responsibilities

• Oversee the successful completion of all work assigned to the unit
• Proactively liaise with business users to: understand business requirements for business applications, identify and evaluate the technical options for satisfying business requirements based on functionality, understand quality requirements, manage and report cost.
• Supervise the translation of change initiatives or business/user requirements into application systems delivery
• Support the articulation of user requirements in the context of business objectives through establishing and maintaining dialogue with users
• Design the quality assurance approach, framework, process, tools and education to achieve a consistent level of delivery
• Develop and maintain testing standards, procedures, and guidelines to ensure consistent testing procedures
• Manage the implementation and support of the organization’s application systems and hand-over/transfer of IS solutions to operational status
• Promote discipline across the project portfolio by ensuring adoption of project management, business change management, reporting and risk management frameworks and tools
• Monitor value metrics to assess potential for integrated solutions and to make informed decisions that maximize returns for ARMP
• Assess the costs and benefits for different solutions and recommend / decide on appropriate designs to maximize ROI
• Maintain productive relationships with key suppliers/vendors to ensure adherence to SLAs and the sustainability of services in the long term