Field Maintenance Engineer at Telinno Consulting Limited (TCL)

Job Description

• The Field Maintenance Engineer is responsible for the Onsite Field Operation activities of the Resource(s) and/or resource elements in the Network.
• These include field equipment such as Radio equipment (BTS or RBS), transmission equipment (e.g. DXX, Mini link, NERA), and other equipment that may be deployed.

Duties & Responsibilities

• Performing corrective maintenance activities according to Work Order received.
• Performing preventive onsite maintenance activities according to defined Preventive Maintenance Schedule.
• Coordinating with customer for operational issues
• Customer complaint handling and resolution
• Manage spares, tools and equipment
• Provide periodic updates on network maintenance
• Participate in field measurement activities i.e. radio network measurement collection, site health check activities e.g. grounding check

Expected Output:

• Below are key outputs expected of the Field maintenance Engineer;
• Achievement of physical work requirement within SLA.
• Daily WO Closure report.
• Weekly cluster audit.
• Monthly preventive and corrective report.
• Complete monthly spare parts handling report.

Qualifications
Required Education:

• Bachelors' Degree in Electrical / Computer Science discipline or equivalent.

Required Working Experience:

• At least 5 years experiences in telecommunications maintenance with 3 years Field Maintenance Management experience
• Required Certification(s):
• CAPM, CCNA, CCNP etc.

Technical Skills:

• Good knowledge of the network resource topology and capabilities for Access and Radio.
• Good knowledge of Radio and Access equipment, and good understanding of alarm / status indicators and their interpretation and use.
• Adequate support system knowledge and shall be able to use required applications after proper set-up, with use of documentation without further assistance
• Knowledge of network implementation / integration processes.
• Sound Knowledge of Ericsson LTE
• Demonstrated Technical and management skills
• Ability to multi-task and work in a high pressure environment
• Experience in Operation and Maintenance function of mobile Network
• Good communication skills
• Good in analytic and investigation technique
• Excellent team player
• Network service / performance focused
• Be able to work independently.
• Flexible and responsive to changing work patterns and demands.
• Must be able to work on tight time scales.