Front Desk/Receptionist at TOC Guest House(Texas Overseas)

PRIMARY FUNCTION:

To be able to represent the company in the best professional manner to visitors and employees.

KEY ROLES (Essential Job Responsibilities)

• Receive, Direct & relay telephone messages.
• Redirect calls as appropriate & take adequate messages when required.
• Receive, date stamp all general correspondence
• Assist in the planning & preparation of meetings, conferences & conference calls.
• Respond to public enquires
• Greet, direct & assist visitors.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

SKILLS AND KNOWLEDGE REQUIRED

• Stress management skills
• Time management skills
• Able to handle high volume of telephone calls with courtesy, speed & accuracy
• Display a high degree of poise & professionalism.
• Excellent organizational skills
• Excellent communication and interpersonal skills
• Ability to work under pressure
• Able to pay attention to detail