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Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
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Responsibilities
Interface with Outsourcing clients to gain feedback and improvement imperatives in line with SLAs
Provide first level client engagement by meeting with the appropriate client representative for clarification of expectations/brief and feedback on service quality.
Develop winning proposals for various organisational service offerings.
Proactively identify trends and changes within the industry towards maintaining relevance and optimising growth opportunities.
Attend meetings and engagement sessions to address client inquiry and concerns in a structured and timely manner
Prepare and submit all relevant reports to clients in line with agreed SLAs.
Requirements
A Bachelor’s degree with a minimum of Second class Lower division or Higher National Diploma (HND) with at least 3 years’ experience in a similar role.
Highly organized and thorough.
Excellent interpersonal skills
Excellent communication Skills (Written & Oral).
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