Account Manager at MainOne

Department: Sales

Responsibilities

• The Account Manager’s primary responsibility is to retain and grow current accounts and  gaining new market share in their given territory.

Specifically, the Account Manager will:

• Manage relationships of specific accounts as assigned and also grow the accounts to grow the company’s sales/revenues.
• Use an existing network of industry contacts to generate new business leads.
• Deliver sales presentations as may be required to high level decision makers.
• Attend client meetings as required for sales closure
• Maintain and expandi relationships with existing clients and potential clients.
• Serve as the primary customer contact for technical and business issues for those specific accounts
• Achieving sales targets
• Ensure sales input into CRM is constantly updated.
• Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction.
• Perform other tasks as may be required

Qualifications

• Bachelor's Degree in a relevant discipline
• Post graduate/relevant professional qualification will be an advantage.
• Minimum 3-4 years experience working with a sales/business development team

Competencies:

• Technical & Professional proficiency
• Strong Quantitative Skills
• Research & writing skills
• Problem Solving
• Leadership
• Proficiency in MS Office
• Excellent Communication Skills
• Negotiating Skills
• Analytical Thinking
• Excellent Relationship Management
• Proficiency in MS Office Productivity Tools
• Experience in selling bandwidth capacity, Internet services products or telecommunications products
• Positive ‘can do’ attitude and result-oriented.