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  • Posted: Feb 16, 2018
    Deadline: Feb 28, 2018
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    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs and outputs thereby increasing the productivity of its clients.
    Read more about this company

     

    Female Front Desk Officer (Medical Facility)

    Job Description

    • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
    • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
    • Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
    • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
    • Ensures availability of treatment information by filing and retrieving patient records.
    • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
    • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
    • Helps patients in distress by responding to emergencies.
    • Protects patients’ rights by maintaining confidentiality of personal and financial information.
    • Maintains operations by following policies and procedures; reporting needed changes.
    • Contributes to team effort by accomplishing related results as needed.

    Requirements

    • B.Sc in any field or RN (Nurse with front desk experience)
    • Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
    • Must be female and reside in Abuja.

    Method of Application

    Applicants should send their Applications and CV's to: bola@sigmaconsult.com.ng

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