Business Relationship Management / IT PMO at ARM Hold Co.

Principal Duties and Responsibilities

• Build and maintain strong relationships with an assigned portfolio of users/functions, acting as the key advisor and liaison between IT and the business, to deliver on business and IT strategic objectives
• Consult with Head, IT strategy (EA) and IT leadership to ensure strategic alignment of project portfolio with business strategy and objectives
• Aggregate business demand/ request for IT services
• Assess business demand, identifying consolidation opportunities or synergies to maximize investments
• Gather business requirements and build business cases for new IT based opportunities within the assigned portfolio, utilize an understanding of the solution landscape to leverage existing solutions where possible
• Understand and anticipate direction of the business areas/units identifies opportunities and makes recommendations to support the assigned business areas/units desired future state.
• Support the portfolio management decision process through the creation of project charters, scopes, risk assessments, budgets and IT Value (ROI, IRR) discussions
• Champion and support change management activities to ensure that the business is adequately prepared for new solutions and processes
• Negotiate and manage the SLAs for the defined portfolio and follow escalation matrix where required
• Critically support the prioritization of projects, ensure that projects align with the technology that best provides maximum ROI, and direct IT strategy in support of the whole business strategy.
• Work with internal and/or external stakeholders as a thought leader to align technology solutions with business strategies.
• Ensure IT solutions support the organization’s short-term and long-term business goals/strategy and align with IT strategy.
• Consolidate and prepare progress reports to key stakeholders on overall project updates, mitigation of risk / issue, project spending and budget, resource

Requirements

• Minimum of a first degree or its equivalent in a business /IT related discipline
• 5+ years of experience in architecting and designing IT solutions
• 4+ years of experience in project management
• Relevant and recognized professional IT certification
• Grade Level: Analyst - Senior Analyst

Other Requirements
Core SFIA 6 Skill Requirements:

• Stakeholder Relationship Management (RLMT 7)
• Portfolio Management (POMG 6)
• Change Implementation Planning and Management (CIPM 6)
• Relationship Management (RLMT 6)
• Project Management (PRMG 5)

Other SFIA 6 Skill Requirements:

• IT Management (ITMG 5)
• Performance Management (PEMT 6)

Other Required Knowledge and Capabilities:

• Possess substantial and extensive experience in developing, reviewing and implementing IT strategies, frameworks, policies and procedure to meet strategic and operational objectives.
• Possess a strong orientation to the provision of a high level of customer service and demonstrated ability to partner with stakeholders in delivering people management strategies.
• Ability to analyze critically, problem solve, initiate change and accept responsibility.
• Excellent interpersonal, verbal and written communication skills, with an ability to work collaboratively at senior levels.
• In-depth knowledge of project management frameworks and standards
• Sound strategic financial planning and management skills