Head of Operations at Workforce Group

Our client, a reputable Microfinance Bank

Job Description

• The role requires one who can formulate and implement sound financial policies, strategies and systems for the MFB.

Responsibilities

• Managing the organization’s core business (branches).
• Provide strategic direction in the management of microfinance operations.
• Oversee the growth, expansion and decentralization of the bank’s portfolio.
• Grow the client base, loan book, cash collateral and profits.
• Provide technical advice in the planning and design of microfinance products in line with customer and market needs identified.
• Keep abreast of new developments in microfinance operations and advice on relevant changes.
• Ensuring compliance with legal and fiscal regulations.

Requirements

• At least 10 years’ experience in a microfinance institution, bank or development institution, 5 of which should be in managerial capacity.
• Bachelors’ degree in Business Management, commerce or Business Administration.
• Relevant professional qualifications

Skills:

• Strong interpersonal, management and leadership skills.
• Wide exposure in the Microfinance field.
• Thorough knowledge of the requirements of the MFI Act.
• Able to interact at high executive level.
• Demonstrated report and proposal writing experience
• Critical thinker with good analytical skills.
• Good oral and written communication skills.
• Customer service orientation and commercial awareness.
• Strategic perspective.