Retail Sales Manager at IpNX Nigeria Limited

Job ID: 31
Department: Network Services Divison
Function: Business Development
Reporting to: Head, Retail Sales
Travel Frequency: Rarely

Purpose of the Job

• The Retail Sales Manager (RSM) is responsible for driving sales increase of all IPNX retail products (FOS) in given territory. She/he is tasked with the responsibility to develop and grow customer numbers by recruiting new subscribers through personal engagement, team leads and direct sales executives (DSE).
• The RSM is responsible for building relationships with customers most especially SME’s and grow their portfolios by increasing revenue generated from their portfolios.
• The RSM manages her/his people for success and must develop the territory and be the highest source of information about that territory.

Expected Key Results:

• Achieve territory sales target.
• Achieve 60% uptake in streets, estates and MTU's.
• Drive direct sale executive (DSE) to achieve their set target.
• Train and mentor DSEs.
• Manage, maintain and grow a pipeline of qualified prospects or almost completed deals.
• Actively and successfully manage the sales process: lead generation; solution pitch; negotiation; close.
• Drive an different sales activities in the given territory.
• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
• Works in collaboration with the team, developing good working relationships.
• Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills

• B.Sc in Engineering / Computer Science / Marketing / Sales / related disciplines
• Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
• Good Microsoft office suite competence, CRM competence, including Visio
• Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

• At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
• Must demonstrate interpersonal capabilities

Other Requirements:

• Customer Focused
• Understanding of Strategic Accounts
• Action oriented
• Result Driven
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self-Development
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality