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  • Posted: Jan 12, 2018
    Deadline: Jan 18, 2018
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    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
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    Senior Manager, Information Management

    Job Description

    • To establish information management architecture and systems to meet the reporting needs for all the MTN business units and through the creation of a single Enterprise Data Warehouse application system.
    • To provide overall direction in the design, development, implementation and maintenance of a large-scale Data Warehouse, Business Analytics and business Intelligence solutions to meet MTN’s strategic Information management and decision supporting systems.
    • To deliver a wide range of reporting requests on a regular basis, within defined SLAs to the expected level of accuracy and quality.
    • To ensure delivery of required information from the Data Warehouse, using wide range of available tools, to requests as and when required.
    • Engage and manage supporting vendors effectively to achieve optimal service and value.
    • Regular engagement with key stakeholders across the organization to ensure continued understanding and reporting evolution to support the evolving business needs.
    • Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
    • Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
    • Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy
    • Provide the daily, weekly and monthly reporting accurately and timely for effective revenue reporting
    • Serve MTNN’s internal customers and provide solutions to improve the customer experience.
    • Drive an increase in MTNN’s Net Promoter Score
    • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
    • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
    • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
    • Partner with MTNN’s Ecosystem Partners to deliver business value.
    • Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
    • Oversee the design, development, and implementation of efficient and effective Information Management solutions to complex business requirements in a global environment
    • Define and develop enterprise data warehouse applications based on business, technical and system strategies
    • Develop solutions to support business, technical and system strategy
    • Develop processes and procedures to manage the environment
    • Participate in the selection & selection of suitable technologies
    • Manage contracts with suppliers/vendors
    • Ensure that operational delivery of system outputs are met
    • Develop projects in line with SDLC process
    • Ensure availability and reliability of systems
    • Develop Information Systems Business Continuity solutions
    • Participate actively in various Information Systems projects, e.g.:
    • Collateral projects
    • Information Systems disaster recovery project
    • Develop strategy and implementation for enterprise analytics
    • Strategize on  business intelligence needs & solutions for the Enterprise
    • Develop risk and business management processes within Business Intelligence Platforms
    • Recruit appropriate staff and Manage vendor  relationships
    • Define, execute and monitor the Business Intelligence operational procedures
    • Oversee the expansion of Business Intelligence Platforms to include future business requirements
    • Improve process & monitor compliance to SLAs  and KPIs in the following areas:
      • IS support processes
      • Systems integration
      • Project management
      • Business Analysis
      • Application construction
      • Application architecture
    • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
    • Coach and train team members to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
    • Identify training and development needs and manage skills enhancement programs for the IS Information Management team to address knowledge gaps and enrich knowledge repository within the department.
    • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

    Job Condition:

    • Standard Working Condition

    Experience & Training
    Education:

    • Bachelor of Science degree in Computer Science or any other related discipline.
    • An IT related Professional qualification will be an added advantage

    Experience:

    • 10 years' relevant IT experience of which:
      • Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
      • Worked across diverse cultures and geographies advantageous
      • Experience of Big Data concepts and related Technologies
    • 5 years’ experience in
      • Development and delivery of large Data Warehouses (using ETL tools, Business Intelligence product Suite)
      • Relational database
      • Major systems project with customized applications
    • 3 years hands-on technical project leadership in the following:
      • Managing teams of 3-8 developers
      • Managerial capacity
    • Knowledge of Conceptual Data Warehouse / Data Mart
      • Exposure to typical Mobile Telecommunications applications
      • Knowledge of service management principles.
      • Implementation and ongoing support of large data warehouses

    Training:

    • Operating systems:
      • Unix – Sun Solaris and True64, MS W2000, Linux
    • Application development  and Maintenance functions:
      • PL/SQL and standard SQL
      • MIS/EIS/EDW/ BI development tools
      • Reporting Infrastructure – Data modeling
      • ETL tools
      • ODS construction and reporting
      • Metadata tools
      • User access tools – Business Object preferred
      • EDW data modeling experience: star schemas, relational modeling, snowflake models and translating logical data models into physical data marts

    Minimum Qualification

    • B.Eng, B.Sc, B.Tech or HND

    Method of Application

    TO VIEW THE SALARIES OF MTN NIGERIA, CLICK HERE

    Interested and qualified? Go to MTN Nigeria on careers.mtnonline.com to apply

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