Sales/Business Development Officer at Netexcel Systems & Technology Limited

Reporting to: the Head of Sales

Job Purpose

• The Sales/Business Development Officer is responsible for generating and securing new revenue for Netexcel, as well as seeking out new clients & businesses within the assigned territory.
• The role ensures an excellent client experience at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.
• Achieve sales targets by developing new business and potential clients within the territory.
• Good Performance Defined:
• Agreed revenue targets are met within defined timeframes.
• Ensure contracts are put in place for customers.
• Take solutions and consultative sell approach to ensure clients’ needs are accurately met.

Good Performance Defined:

• A structured plan created and followed through to the achievement of targets.
• Create and implement a structured plan to achieve set targets.
• Undertake cold calling, ensuring that the number of calls meets call targets as set by management.
• Good Performance Defined: Call targets met.
• Schedule and attend client meetings, ensuring that number of meetings meets targets as set by management.
• Participate in sales campaigns to drive revenue and increase product growth.

Good Performance Defined:

• Attendance at industry related meetings/events and/or seminars.
• Report on sales, activity, and performance.
• Ensure activities comply with legal and ethical standards as well as Netexcel policies.
• Actively monitor market trends through personal contact with clients and industry associated meetings/events and seminars. Provide feedback to Head of Sales.
• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
• Proactive and responsive to clients and prospective clients.
• Deliver an outstanding sales process and sales support to clients.
• Proactively develop and improve processes to service clients.
• Transition new clients smoothly and successfully to the sales management team at all times.
• Determine an efficient communication procedure to alerting sales management teams of issues that impact client delivery or service.
• Fosters good teamwork. Strength of working relationship with the team. Works in a collaborative way with the team.
• Increased understanding of clients and their requirements and what makes our service valuable.

Job Specifications/Qualifications
Education:

• B.Sc/HND in any related disciplines.

Experience:

• 3+ years, with the knowledge of the sales of ICT products and services.
• Industry experience: Knowledge of the market, competitor behavior, and strategy.

Technical Skills:

• Experience in a B2B sales environment; consistent track record of success in achieving and succeeding sales targets; proven ability in targeting new business opportunities; a confident negotiator with proven ability to close the deal; a positive and determined approach to researching and analyzing new business opportunities.

Personal Qualities:

• Ability to generate ideas and solutions; self-motivated and results driven; excellent relationship management skills; team player; innovative; a genuine interest in news and current affairs; excellent organizational and time management skills; attention to detail and ability to work under pressure.
• Proactive determined business hunter.

Technology Skills:

• Good Microsoft office suite competence

Language Skills:

• Fluent English.

Communication Skills:

• Exemplary communication skills - both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.