Resourcing Specialist - Sub-Saharan Africa (SSA) at British Council

Role Type: Advisory, Policy and Expertise
Pay Band: Band 6
Duration: Fixed Term (Six Months)
 
About the Job

• The Resourcing Specialist will provide strong, proactive administrative support, an efficient end to end best practice recruitment process will be delivered to our stakeholders internally and externally (customers, candidates, suppliers), resulting in recruitment campaigns being delivered well and to time.

Role Purpose

• The post holder is expected to work within the SSA Regional Resourcing Team, s/he will actively contribute to the provision of professional recruitment services ensuring the right people are in the right posts at the right time.
• This role will support the delivery of resourcing targets, supporting and coaching line managers in conjunction with HR colleagues in the Region.

The Opportunity

• Resourcing Specialist is pivotal in ensuring resourcing services in SSA are consistent with global CoE strategies, guiding principles, policies, procedures, processes.
• This role will partner with the strategic business units (SBU) is critical to ensure the resourcing services are delivered to high standards of excellence.
• The role is expected to contribute to the successful operations of the recruitment hub as well as providing vital support to all teams.

Main Accountabilities

• Resourcing Service delivery; The post holder will partner with internal clients to understand specific resourcing requirements which inform approach and recruitment plan. Working within agreed SLAs in line with the Fit-for-Purpose Resourcing solution, relationships within the recruitment cycle are managed to ensure positive experiences and beneficial outcomes for all stakeholders.

This will include:

• Creating consistently good adverts that reflect the content of the role whilst accurately representing the British Council’s employer brand and adhering to the organization’s Diversity commitments.
• Maintaining current knowledge of internal and external recruitment practices in terms of trends, technological developments, legislative changes, process change in order to contribute to innovations within the team
• Modelling and embedding a culture of service excellence for results which translate into measurable indices for value for money (VFM)
• managing activity for all roles through the applicant tracking system (ATS), advising and participating in selection activities
• Contributing to the review and development of recruitment services and standards based on prevailing market conditions and practices.

Candidate and Client (internal) Management:

• Working closely with hiring managers to go through various stages of the process to ensure there’s a shared ownership of the results achieved
• Keeping up to date on new trends in attraction including social media sourcing strategies to proactively build a pool of passive candidates for various business units in line with strategic plans
• Managing candidate feedback internally and externally, deploying suitable candidates to talent pools and maintaining communication through all stages of the recruitment cycle
• Ensuring timely and accurate creation of offer paperwork (including leading on package negotiation) and relevant checks occur (DBS, ID checks, child protection checks, etc.)
• Positioning the resourcing function to effectively engage internal and external pools on opportunities through effective channels of communication.

Performance and Metrics:

• Review weekly recruitment compliance metrics to improve regional performance, monitor trends and generate management information on all recruitment campaign activity
• Implement & maintain Pre-appointment Screening processes in line with global policy and local legal requirements
• Ensure all regional resourcing activities are compliant with British Council values, policies and risk management frameworks. Integrating diversity strategy, policies and principles into all recruitment activities to achieve fair and consistent selection outcomes at all times.
• Support the development of an employee value proposition (EVP) – which is understood by candidates, hiring managers, channels and suppliers
• Brief, train, coach and mentor Cluster HRM’s / hiring managers in current and new resourcing systems, policy,processes and procedures.
• Continuously review and improve resourcing strategies options, tools and technology, for candidate sourcing, testing, selection and assessment in line with external best practice. Quarterly review of induction toolkit and analysis of feedback for effective on-boarding across SSA
• Proactively mainstream the Equality, Diversity and Inclusion (EDI) principles through the entire recruitment life cycle including practice and candidate experience

Key Relationships
Internal:

• SSA Regional HR CoE
• SSA Resourcing Team colleagues and Resourcing Centre of Expertise
• Country HR teams – Operations/Shared Services, Reward, Talent, etc. 
• Cluster Heads of HR and HR business partners within SBUs
• Operational Recruiting Managers

External :

• Professional services partners and consultants
• Candidates
• External suppliers and recruiting agencies

Role Requirements
Threshold requirements:

• Passport requirements/ Right to work in country You must have existing rights to live and work in Nigeria where role is based.
• Ability to work in the region without restrictions Direct contact or managing staff working with children?

Specific Knowledge, Experience &Skills :

• Strong verbal and written communication skills
• Sound attention to detail, ensuring accuracy in information and reporting, clear messaging and consistent standard
• Strong self-management including prioritisation and delivery of objectives against varying deadlines and activities
• Exposure to working within a busy fast paced environment while meeting tight deadlines
• Sound evidence of providing high level administrative support to individuals and teams
• Evidence of acting as the first point of contact within a customer focussed environment
• Engagement with varying levels and types of stakeholders and exposure to working with confidential information
• Minimum of 3years’ experience in recruiter role
• Understanding of relevant employment legislation in SSA countries and equal employment opportunity best practice
• Direct sourcing experience and managing end to end recruitment campaigns
• Proactive and innovative in relation to delivering strong attraction and recruitment results
• Some previous knowledge of HR systems such as MyHR (SAP)
• Equality, Diversity and Inclusion hiring techniques
• Data Analytics
• Proficiency in MS Excel especially working with Pivot Tables and functions Shortlisting and interview
•  Degree in Human Resources/ related discipline or equivalent by experience (progressive years) CIPD qualified or equivalent

British Council Core Skills

• Managing projects (level 2): Analyses project data Examines project data and performance, reporting on progress and recommending corrective action as needed.
• Communicating and Influencing (level 2): Relates communications to circumstances Displays good listening, writing and speaking skills, setting out logical arguments clearly and adapting language and form of communication to meet the needs of different people/audiences.
• Planning and organizing (level 2): Plans ahead Organizes own work over weeks and months, or plans ahead for others, taking account of priorities and the impact on other people.
• Managing risks (level 1): Follows good practices Demonstrates understanding of risk management policies and procedures and record of following them.
• Using Technology (Level 2): Operates as an advanced user Works as an advanced practitioner in the use of office software and/or British Council standard and social media platforms and trains or coaches others in their use.
• British Council Behaviours 
• Creating Shared Purpose (More demanding) - Creating energy and clarity so that people want to work purposefully together
• Working Together (More Demanding) - Ensuring that others benefit as well as me
• Connecting With Others (Essential) - Making regular opportunities to understand others better
• Shaping the future (Essential) - Looking for ways in which we can do things better Interview