Child Protection and Psychosocial Support (CP/PSS) Officer at Plan International

Location: Mubi, Adamawa

Role Purpose

• The purpose of this role is to coordinate and manage the CP and PSS activities in line with International minimum standards for Child Protection and Mental Health and Psychosocial Support in Humanitarian Action in Borno state North East Nigeria.

Job Description

• To ensure children harmed or at risk of being harmed are identified and receive individual case management support by ensuring the use of the standardized case management tool, Case Management principles are adhered to by Case Management team members.
• To manage, provide training and technical support to, and build the capacity of the full case management team in consultation with the CPiE Specialist.
• To coordinate with other child protection agencies on case management and Mental Health and Psychosocial Support service providers.
• Ensure regular communication with CPiE Specialist to integrate appropriate child protection in emergencies priorities in program design
• Ensure regular Plan case review meetings and conferences are conducted to reflect on progress and to accommodate the lessons learned and improve case management system accordingly; [participate in Best Interest Determination as appropriate].
• Ensure the [Child Protection Database] is set up, regularly updated, analysed for trends in the caseload, and efficiently and confidentially managed in collaboration with the Data Manager [and relevant partner organizations (e.g. UNHCR, Save the Children and UNICEF)].
• Provide support to Family Tracing and Reunification activities in collaboration with implementing agencies
• Collaborate with other project staff to ensure referrals to other services such as psychosocial support and education/livelihoods interventions

Qualifications and Experience

• BA or equivalent in Social Science, Social Work, Psychology, Public Health, Human Rights or related degree desired
• At least 3 years’ experience in implementing child protection programs, preferable social work or case management, in humanitarian or development settings
• At least 2 years direct experience providing services to children at risk and victims of abuse, exploitation and violence, providing gender-sensitive and child-friendly counseling services, and/or developing/implementing referral pathways and case management systems
• Previous experience supervising and managing a team in a cross-cultural setting
• Demonstrated experience in capacity building and mentoring of staff
• Previous experience in emergency preparedness and response
• Experience working with case files and databases and providing regular documentation preferred
• Experience in grant management and proposal writing preferred

Skills & Knowledge:

• Demonstrated understanding of the skills necessary to work with children and particularly vulnerable children
• Demonstrated ability to solve problems, think and plan strategically, and communicate with key actors in a dynamic and unpredictable operating environment
• Excellent community mobilization skills
• Strong skills in monitoring, evaluation, research and conducting participatory, community-led assessments.
• Knowledge of Sphere and established international child protection/GBV standards, methodology and tools
• Knowledge of community mobilization and facilitation techniques.