Food and Beverage Supervisor at Lead City University

Responsibilities
Manage Restaurant Operations:

• Maintain Exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Accountable for Monthly stock taking
• Inspire team members to maximize sales and revenue
• Assist other departments whenever necessary and maintain good working relationships
• Comply with all health and safety regulations
• Taking responsibility for the business performance of the restaurant
• Analyzing and planning restaurant sales levels and profitability
• Organizing marketing activities, such as promotional events and discount schemes
• Preparing reports at the end of the shift/week, including staff control, food control and sales
• Creating and exceeding plans for department sales, profit and staff development
• Setting budgets and/or agreeing them with senior management
• Planning and Coordinating menus.
• Coordinating the entire operation of the restaurant during scheduled shifts
• Managing staff and providing them with feedbacks
• Responding to customer complaints
• Ensuring that all employees adhere to the company’s high standards
• Meeting and greeting customers and organizing table reservations
• Advising customers on menu and wine choice
• Recruiting, training and motivating staff
• Maintaining high standards of quality control, hygiene, and health and safety
• Checking stock levels and ordering supplies.

Requirements

• Candidates are expected to have experience working in a continental restaurant and be comfortable attending to expatriate guests.
• Candidates must be very knowledgeable about major continental food menu and recipes.
• Must possess comprehensive product knowledge of liquor brands, bear, wine, Champagne, non-alcoholic beverages, designated glassware, preparation methods, garnishments, current trends and make recommendations for appropriate adjustments.
• Possess adequate knowledge of the Beverage menu
• Participate in weekly and monthly bar stock count when required.