General Manager, E-commerce Operations at Sundry Foods Limited

 Job Location: Port Harcourt

The General Manager, Ecommerce Operations will be responsible for developing and managing the company’s online sales and presence. The job holder will also oversee all the company’s retail business and be responsible for their profitability and financial performance.

The Ideal candidate should have:

• Minimum of Bachelor’s or equivalent degree in Management, Business Administration, Business or Internet Marketing or relevant field. MBA will be added advantage.
• Minimum of Seven (7) year’s management level experience in a successful ecommerce retailing business
• The ideal candidate should have had operational excellence and profit goals, oversight and responsibility for a multi-billion naira retail operation

• Track-record of effectively managing teams to complete multiple, time-sensitive projects and competing priorities with minimum guidance

 Key Responsibilities include:

• Managing the e-commerce site from build to implementation and beyond, proposing further developments and upgrades as may be required to meet corporate objectives from time to time.
• Responsibility for managing the merchandising of the sites, tracking and responding to online sales progress, product availability and margins to maximise sales growth and profitability.
• Undertaking sales and traffic analysis to proactively identifying incremental sales and profit opportunities for each e-commerce site.
• Managing a team of designers, tech professionals, marketers and logistics operators to ensure a seamless end to end online retail service that ensures the customers finds what he wants and gets it within an acceptable and defined service timeframe.
• Managing fleet of delivery vehicles
• Keeping the site up to date and functional at all times
• Loss prevention and asset protection
• Recruitment and manpower development

 Relevant Competencies

• Track record in developing successful e-commerce sites
• Internet sales and marketing
• Tech savy with particular knowledge and skills in graphic and web design and analytics

• Excellent Leadership skills and high attention to details

• Excellent Business and Financial skills

• Strong in people management with an ability to build partnerships and influence internal/external customers
• Good Project Management Skills