Travel and Tour Instructor at Finchglow Travels

Job Description

• Facilitate Travel and Tourism courses such as IATA, Airfares and ticketing, customer service, protocol handling.
• Facilitate Management courses.
• Develop and oversee the production of training manuals and handouts
• Prepare and forward the online enrolment process for IATA exams.
• Responsible for developing and updating existing course materials
• Maintain training standards as established by the Organization Aviation Academy and external regulatory bodies.
• Ensure that all courses are completed according to the Training Course Outline and also ensure quality result
• Ensure structured learning experience to achieve quality results, as well as boost the image of the school.
• Ensure that all appropriate endorsements are made on the student’s record
• Ensure students’ training records are appropriately documented

Requirements

• B.Sc in any discipline
• IATA Foundation Diploma
• 2-4 years’ experience in facilitating Travel courses

Key Competencies:

• Excellent communication Skills
• Excellent writing skills
• Ability to work in team effectively
• Ability to use MS Office Tools i.e MS Word & PowerPoint