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  • Posted: Nov 15, 2017
    Deadline: Not specified
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    payd originated from our innate belief that payments for physical goods & services will fundamentally change in an increasingly digital world! We also believe that mobile enabled consumers deserve and demand a better experience, one where brands 'know them’, this means understanding how and when consumers need their services or products.
    Read more about this company

     

    Key Account Manager

    Reporting to: Director: West Africa

    Job Description
    Purpose:

    • You have to be passionate about engaging with your customers to deliver superior customer service.
    • You have impeccable relational skills and can create win/win environments for all parties that you work with.
    • Partner with and ensure the long-term success of your financial services customers, developing long-term relationships with your portfolio of assigned customers, connecting with key business stakeholders.
    • You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions.

    Key Responsibility areas

    • Own all aspects of the operational, tactical and strategic relationship with Key Accounts and deliver well thought out, structured plans for their growth
    • Establish and cultivate strong relationships with clients at ‘C’ levels as well as external and internal partners to maximize growth within an account/client portfolio
    • Able to develop sales strategies, techniques and tactics based on customer feedback and market environment; presents key selling points, features, and benefits while focusing message on customer needs and expectations.
    • Know and understand the competition's capabilities and gaps to better position the Fintech's banking solutions.
    • Promote sales through frequent client meetings and discussions covering new products, market and industry developments working with the Country Director.
    • Serve as the Payd products engagement architect, Responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and Payd for success
    • Understand the intersection between technology, customers, and business; Serve as an expert Consultant Leading Business Transformation/Product strategies and roadmaps
    • Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets in which the clients operate, and how it affects clients’ business and initiatives
    • Work closely with banks to manage MNOs and other suppliers
    • Clearly communicate the progress of monthly/quarterly sales to internal and external stakeholders
    • Ensure outstanding invoices/payments are up to date by clients

    Experience and Education

    • A first Degree in Business Management (An MBA will be a plus)
    • 5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions.
    • Proven ability of bringing passion, energy and motivation to a sales organization
    • Proven track record of exceeding sales quotas and market share goals.
    • First-class communication skills, able to win peoples' commitment and buy-in.
    • A real team player, but able to work independently
    • Quick learner; strong analytical skills.
    • Skilled negotiator, able to build and leverage relationships at senior levels.
    • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to various teams

    Personal Characteristics:

    • Highly organized with the ability to get things done
    • Excellent time management and organisation
    • Experience in project management.
    • Skill in prioritizing activities and task
    • Proactive and ability to work under minimal supervision.
    • Organised, discipline and passionate.
    • Ability to work under pressure and meet deadlines

    Method of Application

    Interested and qualified? Go to Payd on www.linkedin.com to apply

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