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  • Posted: Feb 28, 2014
    Deadline: Mar 7, 2014
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    Read more about this company


    General Manager

    Location: Port Harcourt, Rivers State
    Reporting To: Chairman Board of Directors

    Job Purpose/Scope
    To co-ordinate and maximise the hotel’s physical and human resources, achieving optimum standards of service and value to hotel guests within profit objectives and in a manner consistent with the company’s philosophy and policies.

    Key Responsibilities

    •     To be involved in pre-opening activities.
    •     Overall responsibility for the day-to-day running of the hotel, including the delivery of a high standard of customer service.
    •     Developing improvement action.
    •     Efficient operation and cost control of all hotel departments and facilities
    •     Rooms and public areas consistently maintained to standards of attractiveness, comfort and cleanliness
    •     Food and beverage consistently maintained to standards of quality, innovativeness, service and presentation
    •     Ensure energy consumption is monitored and minimised
    •     Coordinate planning sections with regards to time tables, work schedules, employer – employees’ relations within different services.
    •     Ensure adherence to relevant legislation relating to: fire; hygiene, employment, licensing, etc.
    •     To represent the hotel and the company in a positive and productive manner to guests, colleagues and the community.
    •     To be aware of the hotel’s position compared to local competition and ensure that plans are developed to maintain or improve the position as necessary and to maximise hotel sales.
    •     To ensure the proper maintenance of the hotel’s physical facilities resulting in employee and guest safety, orderly operations, good appearance, compliance and legislation, suitable working conditions and cost control.
    •     To ensure that appropriate systems and controls are in place and able to produce regular and accurate information for the hotel.

    Qualifications & Experience

    •     A degree in relevant discipline.
    •     At least 10 years’ experience in the hospitality industry.
    •     Certified Hotel Administrator and previous experience in the hospitality field is required.
    •     Experience in pre-opening hotel will be an add advantage.
    •     Special consideration will be given to those who exhibit exemplary performance

    Skills and Qualities

    •     The successful candidate must possess strong leadership skills and must be computer literate with strong database and spreadsheet skills- MS Suite and other relevant software utility packages.
    •     Proficiency in written and verbal communication, and problem solving skills.
    •     The GM should be able to multi task and demonstrate a respectful, professional, and courteous demeanour at all times.
    •     Other qualities include determination and attention to detail.

    Method of Application

    Interested and qualified candidates should send a cover letter and CV to:

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