Country Head of Front Office - H/F at Bollore Group

Reference No.: NIGFOI-2720
Location: Lagos

Job Description

• Your main priority is to set national sales priorities aligned to regional sales strategy and build a team of Sales experts to grow footprint and recognition.

Responsibilities

• Sales Target and Marketing Strategy Definition:
• Define and own Country Gross Margin target (i.e Commercial Budget) in connection with the regional objectives and line with Country Managing Director expectations.
• Define the overall Sales & Marketing strategy of the entity with the aim to achieve the targets in the all strategic clusters: Key Accounts, Field Sales
• Define the marketing kits and action plan with the objective to achieve each sub-gross margin

Sales Management:

• Elaborate commercial plans of action and schedule of work
• Define and allocate portfolio
• Organize Sales Team
• Set up sales staff objectives
• Review Sales objectives thru weekly and monthly meetings
• Participate and supervise hiring of Sales candidates

Customer Sales Support:

• Customer Sales Support team organization
• Customer satisfaction evaluation (survey, customer complains)
• Customer relationship building with key clients

Team Management:

• Set up sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM,…)
• Performance assessment
• Team building

System Control and Compliance:

• Supervise good use of CRM application and implement any Best Practices to ensure full Data Quality compliance.
• ISO compliance of sales activities
• Ensure the efficient communication channel in sales team

Reporting:

• Participate to management meeting
• Implement monthly business Flash report
• Budget report

Requirements

• You have a significant experience of minimum 10 years in sales.
• Excellent communication.
• Well organized/team player.
• Analytics skills.
• English/French