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  • Posted: Sep 28, 2017
    Deadline: Not specified
  • Bolloré Africa Logistics has developed considerably in Nigeria since the start of the 1990s. The country has a population of over 150 million and is a vast strategic market. Our public-private sector partnership for the management of the Tincan container terminal in Lagos makes us one of the leading private concessionaries. Specialist in logi...
    Read more about this company


    Country Head of Front Office - H/F

    Reference No.: NIGFOI-2720
    Location: Lagos

    Job Description

    • Your main priority is to set national sales priorities aligned to regional sales strategy and build a team of Sales experts to grow footprint and recognition.


    • Sales Target and Marketing Strategy Definition:
    • Define and own Country Gross Margin target (i.e Commercial Budget) in connection with the regional objectives and line with Country Managing Director expectations.
    • Define the overall Sales & Marketing strategy of the entity with the aim to achieve the targets in the all strategic clusters: Key Accounts, Field Sales
    • Define the marketing kits and action plan with the objective to achieve each sub-gross margin

    Sales Management:

    • Elaborate commercial plans of action and schedule of work
    • Define and allocate portfolio
    • Organize Sales Team
    • Set up sales staff objectives
    • Review Sales objectives thru weekly and monthly meetings
    • Participate and supervise hiring of Sales candidates

    Customer Sales Support:

    • Customer Sales Support team organization
    • Customer satisfaction evaluation (survey, customer complains)
    • Customer relationship building with key clients

    Team Management:

    • Set up sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM,…)
    • Performance assessment
    • Team building

    System Control and Compliance:

    • Supervise good use of CRM application and implement any Best Practices to ensure full Data Quality compliance.
    • ISO compliance of sales activities
    • Ensure the efficient communication channel in sales team


    • Participate to management meeting
    • Implement monthly business Flash report
    • Budget report


    • You have a significant experience of minimum 10 years in sales.
    • Excellent communication.
    • Well organized/team player.
    • Analytics skills.
    • English/French

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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