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  • Posted: Sep 11, 2017
    Deadline: Not specified
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    Sun King designs, distributes, and finances solar home energy for the 1.8 billion people without reliable electricity. We are the largest solar provider for off-grid homes in Africa and Asia with over 82 million customers in more than 40 countries.
    Read more about this company

     

    Knowledge Manager

    Reporting to: PayGo Go-To-Market Leader

    The Role

    • The Knowledge Manager will work closely with the Operations and Sales teams to ensure field staff have the relevant knowledge on processes and tools required for proper execution of their work.

    Responsibilities
    Key responsibilities for the role include:

    • Planning and delivering training to Energy Officers and Field staff to ensure proper understanding of tools and processes
    • Share information on issues encountered in the field while using the tools
    • Customer experience audit
    • Support with ad-hoc projects related to field activities of EOs or field staff when required

    Requirements
    The ideal candidate:

    • Has a Degree or Diploma in Sales and Marketing, Customer Service Management or a Certificate in Adult Training
    • Has at least three years’ relevant work experience in a similar role
    • Is well versed with the local market geography, language and trade market.
    • Must reside in Kampala and be willing to spend 70% of the time in the field.
    • Has working knowledge of MS office, email and smartphone applications
    • We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia. If this sounds like you, we would love to hear from you.

    Remuneration
    Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

    Method of Application

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  • Send your application

    View All Vacancies at Sun King (Formerly Greenlight ... Back To Home

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