Visa & Immigration Coordinator at Workforce Group

Job Summary

• The Visa and Immigration (V&I) Coordinator is responsible to arrange the necessary immigration documentation/permits for Assignees.

Key Responsibilities

• Manages and executes the V&I process for each individual case from beginning to the end, according to the agreed procedures
• Informs all parties on the necessary V&I steps to be taken in an effective and efficient way
• Promptly and properly provides the Relocation Advisor with appropriate emails for assignee/Transfer Advisor; Works proactively and manages expectations
• Provides non-case related ad-hoc consultancy
• Ensures the Relocation Advisor is updated on the process at all times, providing all relevant information to perform her task
• Completes administrative duties associated with the immigration case management; escalates any bottle-necks in the process to the Senior Management
• Brings forward suggestions for updates/improvements of internal and external V&I procedures, processes etc.
• Ensures compliance in the respective countries regarding visa procedures; coordinates solution oriented immigration processes
• Communicates effectively with immigration authorities; controls performance of international service network

Requirements

• Bachelor's degree or equivalent in any relevant discipline
• 5 years’ experience in an international environment, preferably regarding visa and immigration or, if not, within the field of international mobility or customer service
• Excellent command of the English language, other foreign languages is an added advantage
• Strong written and verbal communication and interpersonal skills
• Experience with documents and forms (ability to understand and execute documents and forms) Organizational skills and ability to identify priorities
• Strong commitment to customer service flexible, proactive, team player, enthusiastic IT skills
• Service focused, result driven, team work, taking ownership, empathy, professionalism and initiative